Terms & Conditions

Last updated: 21 October 2026

1. Introduction

Welcome to Pure Essence Beauty.

By accessing and using our website, www.pureessencebeauty.co.uk, you agree to the following Terms & Conditions.

These terms outline the general conditions relating to your use of our website, the information provided and the beauty and wellbeing services offered by Pure Essence Beauty.

If you have any questions regarding these terms, please contact us using the details provided at the bottom of this page.

2. About Us

Pure Essence Beauty is a beauty and wellbeing business based at:

South Lakeland Leisure Village
Carnforth, Lancashire, LA6 1BH

Email: hello@pureessencebeauty.co.uk
Phone: 01524 735240

3. Website Use

Our website is provided to share information about Pure Essence Beauty, our treatments, services and how to contact us.

By using our website, you agree to:

• Use the website for lawful purposes only.

• Avoid any activity that may damage, disrupt or compromise the website's security or functionality.

• Refrain from copying, reproducing or distributing website content without prior permission, unless otherwise permitted by law.

• Provide accurate information when submitting enquiries or contacting us.

We reserve the right to update, amend or remove website content where necessary.

4. Services and Treatments

Information about our beauty and wellbeing treatments is provided for general guidance.

While we aim to ensure that all treatment descriptions and information are accurate and up to date, individual experiences and results may vary.

Certain treatments may require a consultation or assessment to determine their suitability.

We reserve the right to decline or postpone treatments where we reasonably believe they may be unsuitable or unsafe for an individual.

Any treatment-specific requirements, restrictions or aftercare advice will be communicated where applicable.

Information provided on our website should not be considered a substitute for professional medical advice.

5. Appointments and Bookings

Appointments are subject to availability and confirmation.

We kindly ask clients to arrive on time for their appointments and to provide as much notice as possible if they need to cancel or rearrange.

Late arrivals may result in a shortened appointment or the need to reschedule, depending on availability.

Any applicable booking deposits, cancellation charges, rescheduling conditions or no-show fees will be communicated before a booking is confirmed.

Where applicable, additional booking terms may be provided at the time of booking.

Nothing in these terms affects your statutory consumer rights.

6. Pricing and Payments

We aim to ensure that all prices displayed on our website or communicated directly are accurate.

Prices may be reviewed and updated from time to time.

Where a price change affects an existing confirmed booking, we will communicate any proposed change and seek your agreement where required.

Payment arrangements and any applicable deposits will be confirmed during the booking process.

Any promotional offers, discounts or packages may be subject to additional conditions, which will be clearly communicated.

7. Health and Treatment Suitability

Your health, safety and wellbeing are important to us.

Before receiving certain treatments, clients may be asked to provide relevant health information, including medical conditions, allergies, medications or previous treatment experiences.

This information helps us assess whether a treatment is suitable and safe.

Clients are encouraged to provide accurate and up-to-date information and notify us of any relevant changes before their appointment.

Any personal or health-related information collected will be handled in accordance with our Privacy Policy and applicable UK data protection legislation.

8. Website Information and Accuracy

We make reasonable efforts to ensure that the information presented on our website is accurate, clear and current.

However, treatment information, availability, pricing and other details may change.

We cannot guarantee that the website will always be uninterrupted, error-free or available.

If you require confirmation of any information, please contact us directly.

9. Intellectual Property

Unless otherwise stated, the content displayed on this website, including text, images, graphics, logos and design elements, belongs to Pure Essence Beauty or is used with appropriate permission.

Website content must not be reproduced, distributed or used for commercial purposes without prior written consent, unless permitted by law.

10. External Links

Our website may contain links to external websites, social media platforms or third-party booking services.

These links are provided for convenience and additional information.

Pure Essence Beauty is not responsible for the content, security, privacy practices or availability of third-party websites.

We recommend reviewing the relevant terms and privacy policies before using external services.

11. Privacy and Cookies

We are committed to respecting and protecting your personal information.

Any personal data collected through our website, appointment enquiries or services will be handled in accordance with applicable UK data protection legislation.

For further information about how we collect, use and protect personal information, please refer to our Privacy Policy.

Our website may also use cookies and similar technologies to support website functionality and improve the browsing experience.

Further information can be found in our Cookie Policy.

12. Accessibility Statement

Our Commitment to Accessibility

At Pure Essence Beauty, we believe that everyone should be able to access information about our services easily and comfortably.

We are committed to making our website as inclusive, accessible and user-friendly as reasonably possible.

We aim to consider recognised accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, when developing and improving our website.

Accessibility Considerations

We aim to support an accessible browsing experience through:

• Clear, straightforward website navigation.

• Readable text and consistent formatting.

• Mobile-friendly layouts for different screen sizes.

• Appropriate colour contrast and legible font choices.

• Descriptive alternative text for images where appropriate.

• Support for keyboard navigation where possible.

• Clear and understandable information about our services.

Accessibility Limitations

While we aim to make our website accessible to as many visitors as possible, some features or content may not be fully accessible.

This may include certain third-party integrations, embedded content or external booking systems that operate independently of our website.

We are committed to considering reasonable improvements where accessibility issues are identified.

Assistance and Alternative Formats

If you experience difficulty accessing our website, understanding its content or using a particular feature, please contact us.

We will do our best to provide the information you need in a suitable alternative format or assist you with your enquiry.

We welcome feedback and suggestions that may help us improve the accessibility and usability of our website.

For accessibility enquiries:

Email: hello@pureessencebeauty.co.uk
Phone: 01524 735240

13. Limitation of Liability

We take reasonable care to provide accurate information and maintain a safe, functional website.

However, to the extent permitted by law, Pure Essence Beauty is not responsible for losses arising from circumstances beyond our reasonable control, including temporary website interruptions or issues with third-party services.

Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

Your statutory consumer rights remain unaffected.

14. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business, website, services or applicable legislation.

Any updates will be published on this page, together with the revised date.

Terms applicable to an existing booking will not be changed retrospectively without an appropriate legal basis or your agreement where required.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Nothing in this section affects any mandatory legal rights or protections available to consumers.

16. Contact Us

If you have any questions regarding these Terms & Conditions, our website or accessibility, please contact:

Pure Essence Beauty

South Lakeland Leisure Village
Carnforth, Lancashire, LA6 1BH

Phone: 01524 735240
Email: hello@pureessencebeauty.co.uk
Website: www.pureessencebeauty.co.uk

Thank you for visiting Pure Essence Beauty.